Refunds are not given at Maggie's Foundation: Pet Training. This includes but is not limited to owners deciding not to move forward with training, owner not liking the type of training we do, etc. No behavior or training is a guarantee as these are living, breathing animals that can deter just like a person. The only case is if the pet is failing to thrive or having medical issues. If the animal is not doing well, we request a later date for training. If the owner does not feel as if the animal will improve with a veterinary note and diagnosis, we will grant a 50% refund of the current price paid. Any trainers guaranteeing a behavior should be evaluated.

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Late Fees:
There is a Late Fee added if the payment has not been received within 7 days of the due date. This will not be taken off for any reason whatsoever. If there is a lack of payment for 20 days, the client will be dismissed as a client. If they had previously been grandfathered in at a lower rate, the rate then changes to the current costs. If  there is an increase in fuel, this will also be added.